Data Privacy Statement

In accordance with the provisions of articles 8, 12, 14, 16, 17, 23, 36 and third transitory of the Federal Law on the Protection of Personal Data Held by Private Parties, the Regulation of the Federal Law on the Protection of Personal Data Held by Private Parties, and the Guidelines for Privacy Notice, we inform you as follows:

HELUKABEL MEXICO, S. DE R.L. DE C.V. with address at Lateral Norte de la Autopista 57 México – Querétaro, Lateral Norte Km 201 + 100 Módulo 67, El Marqués, Querétaro C.P. 76240, hereby informs individuals who provide their personal and/or sensitive data (hereinafter referred to as "Owner"), that it guarantees the privacy, integrity, handling, and protection of said data, which will be used solely and exclusively for the fulfillment of the obligations arising from the legal relationship generated with the Owner.

Storage of Cookies and Data on Website

HELUKABEL MEXICO, S. DE R.L. DE C.V. places cookies on your computer and accesses them only if you are a registered customer. A cookie is a small amount of information that usually includes a unique anonymous identifier, which certain websites send to your browser to be stored on your computer's hard drive. Each website can send its own cookie to your browser if your preferences allow it, but to protect your privacy, browsers only authorize websites to access the cookies they themselves sent and not those sent by others. Similarly, web beacons refer to images embedded on the page or in an email, which can be used to monitor a visitor's behavior and store information about the user's IP address and duration of interaction on the page.

If you have cookies disabled in your browser, you may not be able to use all the features of HELUKABEL MEXICO, S. DE R.L. DE C.V.

We receive and store certain information when you interact with our website, such as technical information like your internet protocol address, operating system, and browser type, the address of a referring website, and the path you take through our websites. This information is collected to allow the websites to operate correctly, evaluate the use of the websites, and display information that may be of interest to you.

Requested and Stored Information

The processing of the personal and/or sensitive data of the Owner provided to HELUKABEL MEXICO, S. DE R.L. DE C.V. through any means or circumstance will be carried out in compliance with these guidelines and any current internal policies. Therefore, it is understood from this moment that the Owner gives their authorization and consent for said processing, which may include the following data:

Identification data such as: name, legal name, personal or fiscal address, phone number, email address, CURP (Unique Population Registry Code), gender, Federal Taxpayer Registry, social security number, date of birth, age, nationality, country of residence, marital status, name of legal representative, business type; Employment data such as: position and department, work address, email address, phone number, and mobile phone number, employer's name; Education data such as: educational and work history, degree, professional license number, specialty, types of practice, study certificates; Financial (asset-related) and billing data such as: bank name, branch, account number, account holder, Interbank CLABE, or in the case of credit card, card number and security code, Federal Taxpayer Registry, Bank Federal Taxpayer Registry, billing information. It is important to note that by providing your personal data, the Owner guarantees that it is truthful, complete, accurate, and up to date, and accepts responsibility for informing us of any changes to it.

Purposes of Personal Data Processing

The processing of your personal data will be carried out for the existence, maintenance, and fulfillment of the legal relationship between HELUKABEL MEXICO, S. DE R.L. DE C.V. and you, for the following purposes:

Contacting you to sell goods and provide services; Providing our services to users, including the publication of personalized content and advertising; Auditing, research, and analysis aimed at maintaining, protecting, and improving our services; Developing new services; Handling your job applications for personnel recruitment; Contacting you to offer goods and/or services; Providing technical and advisory services for our products; Notifying you about new products or services, through newsletters or promotions; Conducting studies and programs necessary to determine consumption habits; Creating testimonial material and/or success stories; Conducting periodic evaluations of our products and services in order to improve their quality; Creating logistical and financial information; Generating fiscal documents such as invoices, credit notes, debit notes; Preparing legal documentation. HELUKABEL MEXICO, S. DE R.L. DE C.V., in order to respond or fulfill the provision of the services, products, and advice it offers, collects personal information from users who approach the company, with the aim of satisfying and adapting services to their requests and to notify you about our new products, services, and other promotions.

Disclosure of Information

HELUKABEL MEXICO, S. DE R.L. DE C.V. informs you of cases where consent will not be necessary for the processing of personal data in accordance with article 10 of the Federal Law on the Protection of Personal Data Held by Private Parties, which establishes:

It is provided for by a law; The data is available from public sources; Personal data undergo a prior dissociation procedure; It is for the purpose of fulfilling obligations arising from a legal relationship between the data subject and the data controller; There is an emergency situation that may potentially harm an individual in their person or property; It is essential for medical attention, prevention, diagnosis, the provision of health care, medical treatments, or the management of health services, while the data subject is unable to give consent, in the terms established by the General Health Law and other applicable legal provisions, and provided that the data processing is carried out by a person subject to professional secrecy or equivalent obligation, or; An authority's resolution dictates it. Handling of Personal Data through Social Networks The Controller processes personal data of the owners-users of social networks by accessing and managing the information that said owners-users publish or disseminate through the profiles they have created on each of the social networks they use to connect with HELUKABEL MEXICO, S. DE R.L. DE C.V.. This processing also includes the use of personal data for the purpose of promoting activities and/or products offered by HELUKABEL MEXICO, S. DE R.L. DE C.V..

HELUKABEL MEXICO, S. DE R.L. DE C.V. accesses, manages, and utilizes the personal data of the owners-users of social networks only for the duration that the owners-users remain linked to the profiles that HELUKABEL MEXICO, S. DE R.L. DE C.V. manages on each of the implicated social networks.

The owners-users are responsible for the truthfulness, accuracy, and timeliness of the personal data they publish on their social media profiles, as well as the level of dissemination of their information and the access to it that they allow or authorize third parties through said profiles. HELUKABEL MEXICO, S. DE R.L. DE C.V. recommends that all owners-users of social networks continually review the privacy settings of their profiles on each of the websites they use to connect to HELUKABEL MEXICO, S. DE R.L. DE C.V..

Social media service providers are responsible for the databases created with the personal data of users of such networks. These service providers are also responsible for the security measures they adopt to safeguard the personal data of their users.

In accordance with the above, HELUKABEL MEXICO, S. DE R.L. DE C.V., is responsible for the proper access, management, and use of the personal data of the owners-users linked to the profiles that the company manages on various social networks. HELUKABEL MEXICO, S. DE R.L. DE C.V., does not create new databases with the information and/or personal data of the owners-users of social networks.

Implementation of Security Measures

We have implemented appropriate security measures to prevent unauthorized access to your data or any unauthorized alteration, disclosure, or destruction thereof. These measures include internal reviews of our procedures for collecting, storing, and processing personal data and our security measures, as well as physical security measures to protect against unauthorized access to the systems in which we store personal data.

Access to personal data is restricted to those employees, providers, contractors, and agents of HELUKABEL MEXICO, S. DE R.L. DE C.V. who need to know such data to perform their functions and develop or improve our services. These individuals are subject to confidentiality obligations and may be subject to disciplinary measures, including dismissal, as well as legal actions in case of non-compliance with such obligations.

Mechanism for Exercising ARCO Rights by the Data Subject

The Data Subject has the right to Access, Rectify, Cancel their personal data, as well as to Oppose their processing or revoke the consent granted for this purpose, through the procedures we have implemented. To learn about these procedures, requirements, and deadlines, you can contact the personal data department of HELUKABEL MEXICO, S. DE R.L. DE C.V. through the email address

Likewise, we inform the Data Subject that their personal data may be transferred and processed by individuals other than HELUKABEL MEXICO, S. DE R.L. DE C.V., both in Mexico and abroad; such as third-party service providers who assist us in the purposes described above, such as payment processors, shipping companies, and marketing services. Similarly, the personal data of the Data Subject may only be transmitted without their prior and express consent in the following cases:

When it is necessary to clarify an illicit or improper use of the service or for its prosecution, the personal data will be transmitted to the police authorities and, if necessary, to third parties harmed. However, this only happens if there are concrete indications of illicit or improper behavior. The data may also be transmitted in order to enforce the terms of use or other agreements. In this context, HELUKABEL MEXICO, S. DE R.L. DE C.V.'s legitimate interest in processing the data lies in ensuring the proper functioning of the Site and the service and, if applicable, in executing, enforcing, or defending legal claims; Additionally, HELUKABEL MEXICO, S. DE R.L. DE C.V. is legally obliged to provide information to certain public bodies upon request. These bodies include the police authorities, authorities prosecuting offenses involving fines, and financial authorities; During the development of HELUKABEL MEXICO, S. DE R.L. DE C.V.'s activities, it is possible that the company's structure may be altered by a change in legal structure, through the establishment of subsidiaries, business units, or subdivisions, or through acquisition or sale. In such operations, the Data Subject's data is transferred along with the portion of HELUKABEL MEXICO, S. DE R.L. DE C.V. that is being transferred. Whenever personal data is transmitted to third parties to the extent described above, HELUKABEL MEXICO, S. DE R.L. DE C.V. will ensure that this takes place in accordance with this Privacy Policy and the relevant data protection laws. In all the above cases, HELUKABEL MEXICO, S. DE R.L. DE C.V. will ensure that appropriate mechanisms are established to protect your privacy. Likewise, your information may be shared with companies within the group, for references and recommendations, so your consent is considered granted to the HELUKABEL Group. If the Data Subject does not express opposition to the transfer of their personal data, it will be understood that they have granted their consent for it, as stipulated in article 8 of the Federal Law on the Protection of Personal Data Held by Private Parties.

HELUKABEL MEXICO, S. DE R.L. DE C.V. reserves the right to modify or update this privacy notice at any time. Any changes will be posted on our website and will be available at our facilities. It is recommended to periodically review this privacy notice to stay informed about any updates.